Most commonly used for FOLDED-PAGE,
ORDER FULFILLMENT, CLAIMS, TAX &
THICKNESS OUTSORTED EXCEPTIONS from an
auto extraction process.
The Agissar Triple Cut - Tri-Station allows 3 operators
to share the flow of one Triple Cut opener. This
configuration utilizes half the square footage of 3 single
operator stations. The Triple Cut / Tri-Station is well
suited for Mail Extraction and Image Preparation
Solutions (Thick, Folded, Complex and
Intermixed Sized Mail.)
Like the Triple Cut Dual Flex, the Tri-Station operators
use independent extract conveyors with unique
smart-gating, so that the faster operator is never
restricted by the slower operators. This configuration
is ideal for thickness outsorted windowed envelope
payments from an auto extraction process.
Often chosen with Thickness Outsort Option.
The key benefits of the Triple Cut Tri-Station include:
Real-time networking of all Agissar INFOPointes® into INFOPoll® central platform
6.5” vertical envelope height capability
DETAIL LEVEL:
In the world of incoming mail there is what we call the good, the bad, and the ugly. When Agissar first introduced extraction workstations for TAX & CLAIMS operations some 6 years ago we quickly realized that FOLDED-PAGE processing was as ugly and slow as exception mail gets.
In order to overcome the slow nature of the work and overcome what would lend itself to a low utilization rate of a single operator extraction workstation we began delivering multi-operator configurations that allowed one machine to supply 2, 3 or 4 workstation positions.
By doing this, the automation was no longer cost
prohibitive for these groups. Next we set out to
create
a self managing environment that kept mail
clerks in a production mode. This program we
referred to as the expeditor program. The program
was developed to remove all support tasks and
distractions from mail clerks performing the
extraction/prep process with the exception of batching.
The expeditors’ role included jogging mail, loading feeders, and taking completed batches away. Further, they became the automation masters. The expeditor would clear any rough condition mail stoppages associated with the ugly nature of the mail so the mail clerks did not have to.
Errant envelope feeding, transfer jams, mis-slicing etc. was not uncommon. Nevertheless, we proved that one expeditor could comfortably sustain up to 12 operators with a constant flow of work. Tax, Fulfillment, & Claims processors nationwide embraced the expeditor program and watched their throughput rates soar. Typical installations boasted throughput rates of nearly twice that of their previously manual environment. We were revolutionizing the way Orders, Tax & Claims were being processed. However, Agissar wasn’t going to stop there.
As students of the industry, we sought out to develop
the industries only product specifically crafted to handle
this thick exception mail in a semi-automated
environment. Our initial efforts challenged the
imagination of users with direct knowledge of the
nuances associated with “heavy envelope” processing.
As a result of a collective effort of Agissar users, Agissar
service personnel, and Agissar engineers at our custom
solutions engineering facility in Stratford, CT – the
heavy mail package was born. There is no other product
in the world that handles heavy mail like this one.
As previously discussed, we initially proposed a mailroom expeditor to assist machine nuances in addition to handling the typical tasks of sweeping workstation sort bins and reloading machine feed hoppers. Today our exception mail machines with heavy mail package no longer requires an expeditor’s frequent attention to envelope passage as previously defined. Ensuring optimal utilization rate of the equipment and the personnel using it still requires the presence of a well-defined work flow coordinator. But this individual is no longer tasked with handling machine nuances. They are merely tasked with reloading machine feed hoppers, transferring completed batches, coordinating advice, making copies and subtly assuring that clerks remain seated at their Agissar workstations. By creating a work environment that allows mail clerks to focus on the production task Agissar has helped organizations like yours attain thruputs that were never possible in a manual environment. We have met our CEO’s goal.
Today we remain the only vendor capable of doing a work
flow study of any labor intensive manual process and
delivering a product streamlined and customized to end
user’s specifications with built in scalability to expand from
one to four operating workstations per customer requirement
today or at a later date.
We remain the only vendor capable of providing textbook
truth in reporting, metrics and machine utilization to both
the managerial, supervisory and real-time feedback to
production personnel via a dynamic production data
collection tool (INFOPointe® and INFOPoll®) serving all
three entities. The information is available to all users in
the format required to allow instant interpretation of
equipment use and labor input. The clerks are driven by
built in speedometers displaying a comparison of each
individual’s actual hourly throughput rate to the expected
hourly throughput rate. Color coded zones indicate whether
the operator is below, at, or beyond the pre-set job standard.
Obviously this performance tool constantly drives the clerical
personnel towards the pre-set standards given the “jump out
at you” display coupled with the moving envelope conveyor
built into the associated workstations.
We did our homework and our willingness to be students of your industry now allow you to reap the benefits of our labors.
