INFOPoll® Enterprise Edition
Integrating true accountability
There are common reasons most incoming mail solutions fail to meet their goal: They fail to take into account the multiple distractions that creep into the process and management lacks real-time visibility into the multiple manual processes that are often hard to measure. As a result, extraction rates fall far short of what you planned for. Which leads to missed deadlines and excessive backlogs. While you spend far too much time trying to measure and manage operator productivity across your enterprise.
The field-proven INFOPoll System from Agissar:
High-precision tracking with real-time accountability and analytics
INFOPoll is an advanced real-time data collection system with integrated bar coding, designed specifically for mailroom/remittance and item processing operations.
INFOPoll generates an invaluable array of customizable reports — giving you the real-time utilization and throughput data you need for total machine and work force management and effective workflow maximization.
INFOPoll allows operations to account for the entire lifecycle of physical documents. From receipt in the mailroom through processing to short and long term storage and ultimately destruction.
Instant at-a-glance status of your entire operation.
With our networked INFOPoll solution, the INFOPointe data collection modules installed on each machine reports back to the system on a wealth of key performance indicators. So with a glance, operations personnel see the real-time status of every machine on the INFOPoll desktop application.
Based on user-configurable parameters, the invaluable stream of INFOPoll data is compared to the standards set for each JOB ID. This true-utilization perspective enables you to maximize efficiency and avoid purchasing additional machines.
With a robust system architecture, utilizing a SQL server back end, INFOPoll can be seamlessly integrated with the existing production technology you already own.
INFOPoll Enterprise Edition is an automated Workforce Management System.
In real-time, workers and management receive feedback on how they are performing in comparison to the RE (Reasonable Expectation) set for each JOB ID & TASK TYPE.
This real-time feedback to individual workers foster a self-managing environment that after-the-event type production tracking & reporting systems don’t address.
As a result workers are motivated to complete tasks on time and within budget.
INFOPoll’s Tracker module is used to manage the location and handling of physical units-of-work (envelopes, boxes, trays, etc.) throughout the entire document life cycle. Track USPS Certified Mail, UPS, Fedex packages, and more!
INFOPoll’s Box Management module helps mailrooms manage the location and retention of short and long term paper storage.
INFOPoll provides error entry and quality reporting for a total look at employee contribution.
New INFOPoll App announcements!
IBML Integrator App
Agissar is proud to announce INFOPoll’s successful integration with the IBML database and image capture system. The app was designed to run as a headless task that automatically ingests key information from the IBML database. The task can be scheduled so as to not interfere with any run time processing on the scanning transports.
Batch, barcode, and session tables are ingested. INFOPoll barcodes captured on the IBML scanner will generate a new touchpoint for that tray/batch in the INFOPoll database for chain-of-custody reporting. The app can also automatically finalize that tray/batch in the INFOPoll system for SLA reporting and reconciliation.
Central Dispatch App
Agissar is happy to announce the INFOPoll’s Central Dispatch App! This new app is the latest development in automated workforce management solutions. The Dispatch App allows you to manage all of your departmental activities through one simple to use interface.
The app is compatible with all Windows tablets. When used with a secured wireless connection to the INFOPoll® database server this touch friendly and barcode enabled design provides fast, mobile, and accurate distribution and tracking of work orders.